Shift Supervisor

Job description


  • Planning and implementing different sales building activities to ensure target achievement.
  • Rallying front-line staff to consistently do store sales strategies.
  • Ensuring all product availability at all times.
  • Forecasting, planning, ordering and receiving raw materials, packaging and operating supplies.
  • Doing inventory of food supplies and other consumables, daily, weekly, and monthly.
  • Managing Labor cost thru proper scheduling and daily monitoring of sales: labor percentage.
  • Controlling Food Cost and Paper Cost and Minimizing Utilities Expense and OPEX.
  • Reviewing Sales Reading and accurately tallying all cash and charge slips.
  • Creating and enforcing Internal Control Procedures and other restaurant policies.
  • Doing daily and monthly fund audits.
  • Reviewing and approval of store expenses thru Petty Cash Fund.
  • Documentation and safekeeping of Store files.
  • Managing the shift which includes food and beverage, manpower, machines/equipment, materials and methods, etc.
  • Maintaining positive customer relationships, processing complaints, and responding to customer needs.
  • Following and implementing food and safety regulations.
  • Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
  • Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment repairs and maintenance.
  • Assisting in hiring and training cafe employees.
  • Willing and eager to undergo cross-training at other café stations as part of learning and development.



  • Bachelor’s degree in Hotel and Restaurant Management, Business Management or relevant field.
  • At least three (3) years of work experience as Store / Cafe Supervisor
  • Excellent Communication Skills and the ability to lead, motivate and communicate with staff members.
  • Ability to work well under pressure in a fast-paced environment.
  • Solid knowledge of customer service and the ability to resolve conflict in a calm and professional manner.
  • Availability to work around peak hours, including nights, early mornings, weekends and holidays.
  • Willing to be assigned in NAIA Terminal 3, Pasay City

Ability to Relocate:

  • Pasay City: Relocate before starting work (Required)
Job Category: Food
Job Type: Full Time
Job Location: Pasay (NAIA Terminal 3)

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