Senior Business Development Manager – Hospitality

The Senior Business Development Manager – Hospitality is responsible for leading the planning, development, and implementation of projects related to hospitality operations and facility development. The role integrates business development, strategic planning, and operational management to ensure efficient project execution, high-quality guest experiences, and sustainable growth of hospitality establishments.

The position oversees feasibility studies, property development coordination, project implementation, and stakeholder management while ensuring projects are delivered on time, within budget, and aligned with the company’s brand standards and business objectives.

Responsibilities

1. Project Planning and Development

• Lead project feasibility studies covering operational, financial, and market viability for hospitality developments.
• Develop comprehensive project plans, timelines, budgets, and resource allocation.
• Coordinate with architects, engineers, designers, and contractors during hotel, resort, or hospitality facility development.
• Monitor project milestones and ensure adherence to development schedules.
• Identify potential risks and implement mitigation strategies to ensure smooth project implementation.

2. Business Development and Market Expansion

• Identify potential business opportunities within the hospitality and tourism sectors.
• Conduct market research and industry analysis to support new property developments or service offerings.
• Assist in establishing partnerships with investors, property owners, travel partners, and service providers.
• Prepare business proposals, investment presentations, and financial projections for hospitality projects.
• Support negotiations and contract development with partners, suppliers, and stakeholders.

3. Operational Planning and Service Optimization

• Develop operational frameworks for new hospitality properties or service offerings.
• Coordinate with hotel operations teams to ensure efficient service delivery and operational readiness.
• Monitor operational performance, service efficiency, and guest satisfaction metrics.
• Recommend improvements in operational processes, service standards, and guest experience initiatives.
• Ensure proper coordination of supply chain requirements including food and beverage, housekeeping supplies, and operational materials.

4. Financial and Budget Management

• Prepare project budgets and financial forecasts for hospitality development and operational initiatives.
• Monitor project expenditures and ensure effective cost control.
• Evaluate financial feasibility of expansion, renovations, or operational improvements.
• Prepare financial and project performance reports for management review.

5. Compliance and Regulatory Management

• Ensure compliance with hospitality regulations, safety standards, and local government requirements.
• Coordinate with government agencies for permits, licenses, and regulatory approvals for hospitality facilities.
• Implement safety standards, sanitation protocols, and operational compliance procedures.
• Ensure adherence to hospitality quality standards and brand guidelines.

6. Stakeholder and Team Coordination

• Coordinate with operations, finance, marketing, engineering, and procurement teams.
• Manage relationships with contractors, suppliers, consultants, and service providers.
• Provide regular project updates and progress reports to senior management.
• Facilitate cross-functional collaboration to ensure successful project execution.

Qualifications

Educational Background

• Bachelor’s Degree in Hospitality Management, Tourism Management, Business Administration, Hotel and Restaurant Management, Engineering, or related fields.
• A Master’s Degree in Business Administration (MBA), Hospitality Management, or Project Management is an advantage but not required.
• Additional training related to hospitality operations, property development, or service management is highly desirable.

Work Experience

• At least 5–8 years of relevant professional experience in project management, hospitality operations, hotel development, or business development within the hospitality or tourism industry.
• Proven experience in managing hospitality-related projects such as hotel openings, renovations, property development, or operational improvements.
• Experience in business development initiatives including market analysis, partnership development, and investment proposal preparation.
• Exposure to hospitality operations such as front office, food and beverage, housekeeping, or facilities management is an advantage.

Technical Skills

• Strong understanding of hospitality operations, guest service standards, and hotel or resort management practices.
• Proficiency in project planning, scheduling, and monitoring tools.
• Ability to conduct financial analysis, feasibility studies, and investment evaluations for hospitality projects.
• Understanding of hospitality facility operations, service workflow optimization, and operational efficiency.
• Familiarity with regulatory compliance, health and safety standards, and hospitality licensing requirements.
• Competence in data analysis, reporting, and operational performance monitoring.

Other Requirements

• Willingness to travel frequently to hospitality properties, project sites, or partner locations.
• Ability to work in both office and operational environments such as hotels, resorts, or hospitality facilities.
• Strong understanding of hospitality market trends and tourism industry dynamics is an advantage.
• Must demonstrate strong leadership, professionalism, and commitment to service excellence.