Executive Assistant (Mandarin-Speaking)
Job Summary:
The Executive Assistant (Mandarin-Speaking & Interpreter) provides high-level administrative, organizational, and communication support to the Executive Office. This role is responsible for managing complex calendars, coordinating meetings and travel, handling confidential information, and ensuring the efficient day-to-day operations of the executive’s office. A key aspect of this position is the ability to fluently interpret and translate Mandarin to English and vice versa, serving as a vital link in facilitating clear communication between the executive and Chinese-speaking stakeholders. The Executive Assistant also plays a critical role in supporting internal coordination, managing special projects, and ensuring that all engagements are executed with precision, professionalism, and discretion.
Responsibilities:
- Mandarin Interpretation & Translation
Accurate and fluent real-time interpretation during meetings, calls, and presentations; high-quality written translations of contracts, documents, and correspondence between Mandarin and English; culturally appropriate communication support provided to facilitate business understanding. -
Executive Office Support & Administration
Efficient and accurate management of the executive’s calendar, meetings, and travel arrangements; minimal scheduling conflicts; all key engagements attended and properly coordinated. -
Communication & Correspondence
High-quality and professional internal and external communications; timely and appropriate response to inquiries; accurate, confidential handling of sensitive documents and follow-through on meetings, guests, and key initiatives. -
Team Supervision & Coordination
Effective coordination and oversight of support staff; timely delegation and completion of tasks; promotion of collaboration and a cohesive work environment within the executive office team. -
Special Projects & Executive Initiatives
Timely and quality completion of special projects and executive-level tasks; progress and outcomes clearly tracked and documented; initiatives aligned with organizational goals. -
Confidentiality & Discretion
Strict adherence to confidentiality protocols; secure handling of sensitive and executive-level information; zero incidents of data or information breach. -
Meeting & Event Coordination
Well-organized and professionally executed meetings and corporate events; clear documentation and minutes; seamless coordination of logistics, venues, and participants with minimal issues.
Qualifications:
Education:
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Bachelor’s degree in Business Administration, Office Management, Communications, Foreign Languages, or a related field
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Additional training or certification in secretarial, executive support, or language interpretation is a plus
Work Experience:
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At least 3–5 years of experience in an executive assistant or administrative support role, preferably supporting senior-level executives
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Prior experience in interpretation and translation, especially in a corporate or business environment
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Experience in handling confidential matters and managing complex schedules and logistics
Language Proficiency:
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Fluent in both spoken and written Mandarin and English
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Strong skills in interpretation and document translation
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Knowledge of Chinese business etiquette and communication protocols is an advantage
Technical Skills:
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Proficient in Google Workspace, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
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Familiarity with digital scheduling tools, video conferencing platforms (e.g., Zoom, MS Teams), and document management systems
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Typing speed and accuracy; excellent written business communication skills
Soft Skills:
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Strong organizational and multitasking abilities
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Excellent interpersonal and communication skills
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High attention to detail and accuracy
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Professionalism, integrity, and discretion
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Strong problem-solving skills and proactive mindset
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Ability to work independently and in high-pressure, fast-paced environments
Other Requirements:
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Willingness to travel or work flexible hours if required
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Trustworthy and capable of handling confidential and sensitive information
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Ability to adapt to cross-cultural environments and communicate effectively with international stakeholders